FAQs

Therapy is a confidential space where you work with a trained therapist to explore thoughts, emotions, behaviours, and life experiences. Therapy can help you better understand yourself, navigate challenges, and create meaningful change. People come to therapy for many reasons, including stress, anxiety, relationship difficulties, life transitions, feeling stuck, or wanting deeper self-understanding. You don’t need to be in crisis to benefit from therapy.

Psychologists are trained within a diagnostic and medical framework and are registered with the Psychology Board of Australia. Counsellors and Psychotherapists are trained in in-depth, relational, and experiential therapies. They often focus on emotional experience, relationships, trauma integration, meaning, and long-term change rather than diagnosis or symptom reduction alone.

No, you can book therapy directly without a GP referral. A GP referral is only needed if you are seeking a Mental Health Care Plan to claim Medicare rebates with a psychologist. Some clients prefer this option as it allows access to a wider range of therapeutic approaches and does not require a diagnosis.

No, a Mental Health Care Plan is not required to attend therapy. You only need a plan if you want to access Medicare rebates with a psychologist. Many people choose private therapy or psychotherapy without a plan for greater flexibility and choice of approach.

No, Medicare rebates are available only for sessions with registered psychologists under a Mental Health Care Plan. Counselling sessions are privately billed.

Most therapy sessions are 50 minutes long.

There is no set number of therapy sessions that suits everyone. Some people attend therapy short-term for specific concerns, while others engage in longer-term therapy for deeper personal or relational work. This is entirely up to you.

A therapy session is a guided conversation shaped by your needs and goals. Your therapist may ask questions, reflect patterns they notice, invite you to explore thoughts, emotions, or bodily sensations, or go through interactive activities. Therapy is collaborative and paced to feel safe and supportive. There is no pressure to know what to say or where to start.

You can talk about anything that feels important to you, including relationships, emotions, past experiences, current stressors, identity, or uncertainty. Many people begin therapy unsure of what to talk about. That’s normal, and part of the therapeutic process is discovering this together.

You can change therapists at any time. Feeling comfortable and understood in therapy is important. If it doesn’t feel right, it’s okay to seek a therapist who better suits your needs. At the same time if we feel you would be better served by a practitioner with different knowledge and/or expertise, we will let you know.